This return policy applies only to hansshow.com online purchase orders.
If the product is the customized product and in the production, no refund or return without quality problems. After we receive your return, our quality assurance team will check your return. After the inspection is complete, our customer service representative will process your return refund or assist you in placing a replacement order for a replacement.
Return Qualification Requirements:
1) Orders exceed 1 months do not accept return or exchange of goods
2) Orders only accept return or exchange of goods within 30 days;
To be eligible for return, your goods must be unused and in the same condition as the goods you received. Your goods must use the original packaging. Your goods need a receipt or proof of purchase.
3) No return or exchange on customized products (eg. Yoke Steering Wheel)
4) Free Gifts / Giveaways are not eligible for returns.
If your return is accepted, we'll provide you with a return shipping label and return address. Any product returned without our prior approval will be refused.
Refund instructions:
You will be responsible for paying the freight of the returned goods, as well as the possible customs duties and other expenses. Freight is non refundable. If you receive a refund, the return freight will be deducted from your refund.
Returns are only available for items with retail price above $100. Any items that were purchased for less than $100 are final sale. Still in its original packaging, and retain all certificates, guarantees, authenticity cards, original invoices, and gifts.
The product was found intact and in compliance with the original purchase conditions.
Please note that some items cannot be returned due to their product nature. we may decide to return or exchange excluded items, for example if you receive damaged items. If this happens, contact after-sales customer service immediately.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
Please note that we will no longer make any price difference compensation one week after the order is submitted.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Limited 1 Year Warranty: Coverage includes defects to original product, but does not cover wear and tear, and/or damages caused by installer.
Please contact us at inquiry@hansshow.com for instructions regarding the returns process.